At Truly Match.in, customer satisfaction is our priority. Please read our refund policy carefully before making any premium purchase.
Fees paid for verification services, promotional boosts, or blue-tick approval are non-refundable.
Once a premium plan is activated and features are used, refunds cannot be processed.
In case of accidental duplicate payment, users may request a refund within 3 working days.
If you face a technical issue preventing access to premium features, contact support within 48 hours.
Approved refunds will be processed within 7–10 working days to the original payment method.
To request a refund, contact us with your payment ID and registered email.